Scalable Contact Center Deployment
Large Pharma Based Retailer Seeks Scalable Contact Center Deployment
Large seasonal spikes made scaling of staff/agents difficult and expensive.
Low CSAT scores.
Large WFH population.
How our services bring about success
Gina Van Opens
Dan is a connector and has many resources that he can bring to bear to assist with small businesses, like ours, to be more successful.
Dan and his team at WJI Networks are amazing to work with. They are quick to respond to my company’s needs, the top notch customer service can’t be beat.
Dan was instrumental with his guidance and knowledge. He provided vision on how IT should be handled. Nothing IT related that he can’t figure out!
Dan “Gets IT.” I’ve seen him on multiple occasions step outside his traditional area of expertise to research and provide solutions that were a best fit for the company.
I would reccommend WJI Networks in a heartbeat to anyone looking for an effective IT solution for their company.
WJI Networks added great value to my project team. They not only met all my expectations but exceeded them time and time again!